Privacy
This Privacy Policy explains what personal information BK33 collects from members in Bangladesh, how that information is used, and what rights you have over your data. Please read this page carefully before registering an account.
Summary: BK33 collects only the personal data necessary to operate your account and process transactions. We do not sell your data to third parties for marketing. You have the right to access, correct, and request deletion of your data. This policy applies to all users of the BK33 website and Android application.
This Privacy Policy describes how BK33 collects, uses, stores, and protects the personal information of members and visitors who use the BK33 platform — including the website at bk33.bar and the BK33 Android application. It applies to all users regardless of how they access the platform.
By registering an account with BK33 or by continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside the BK33 Terms and Conditions, which govern the overall use of the platform.
BK33 is committed to handling personal data with care and transparency. This policy is written in plain language so that members in Bangladesh can clearly understand what data is collected and why. If you have questions about anything in this policy, please contact the support team using the email address listed in the footer of this page.
BK33 collects personal data in several ways: directly from you when you register or use the platform, automatically through your use of the website or app, and in some cases from third-party payment processors involved in transaction handling.
When you create a BK33 account, we collect your name, date of birth, email address, phone number, and any other information required to verify your identity and age. Date of birth is collected specifically to confirm that you are 18 years of age or older, as the platform is strictly adults only.
When you make a deposit or request a withdrawal, BK33 collects transaction records including amounts, dates, payment method identifiers, and transaction status. Full payment card numbers are not stored by BK33 — payment processing is handled by third-party processors subject to their own security standards.
BK33 records your activity on the platform, including games played, bets placed, session durations, and account actions. This data is used to operate the platform, detect fraud, and provide responsible gaming tools such as session history and activity summaries.
When you access BK33 through a browser or the Android app, we may collect technical information such as your IP address, device type, operating system version, browser type, and general location data derived from your IP address. This information is used for security, fraud prevention, and platform optimisation.
If you contact BK33 support by email, we retain records of that correspondence. This includes your email address, the content of your messages, and any attachments you send. These records are used to resolve your query and to maintain a history of support interactions.
BK33 uses the personal data it collects for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, identity verification documents |
| Age verification (18+ requirement) | Date of birth, identity documents |
| Processing deposits and withdrawals | Transaction data, payment method identifiers |
| Fraud detection and prevention | Device data, IP address, activity records |
| Responsible gaming monitoring | Activity data, session history, wagering records |
| Customer support | Support communications, account data |
| Platform security and integrity | Device data, login records, activity logs |
| Platform improvement and analytics | Aggregated, anonymised usage data |
| Compliance with applicable obligations | Identity data, transaction records |
BK33 does not use your personal data for unsolicited marketing to third parties. Platform-related communications — such as account notifications, security alerts, and policy updates — may be sent to your registered email address. These are operational communications, not marketing.
BK33 processes your personal data on the following legal bases, depending on the purpose of the processing:
BK33 does not sell your personal data to third parties. Data is shared only in the following limited circumstances:
In all cases where data is shared with third parties, BK33 takes reasonable steps to ensure that those parties handle the data responsibly and in a manner consistent with this Privacy Policy.
BK33 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal or regulatory obligations. The following general retention principles apply:
When data is no longer required and there is no legal basis for retaining it, BK33 will delete or anonymise it in a secure manner.
The BK33 website uses cookies and similar tracking technologies to operate the platform, maintain your session, and collect usage data for security and performance purposes. Cookies are small text files stored on your device when you visit the website.
The types of cookies used by BK33 include:
Most browsers allow you to control cookies through their settings. You can choose to block or delete cookies, but doing so may affect the functionality of the BK33 platform, including your ability to stay logged in or access certain features. The BK33 Android app may use similar device-level identifiers for session management and security purposes.
As a registered member of BK33, you have the following rights in relation to your personal data. To exercise any of these rights, please contact the BK33 support team by email using the address listed in the footer of this page.
BK33 will respond to all data rights requests in good faith and within a reasonable period. In some cases, BK33 may need to verify your identity before processing a request to protect against unauthorised access to another person's data.
BK33 takes the security of your personal data seriously and implements technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. These measures include encrypted data transmission, access controls, and regular security reviews.
However, no system is entirely free from risk. While BK33 works to maintain appropriate security standards, we cannot guarantee that data transmitted over the internet will always be completely secure. You also play an important role in keeping your account secure by using a strong password, not sharing your login credentials, and logging out after each session.
If BK33 becomes aware of a data security incident that affects your personal data, we will take prompt action to contain the incident and, where required, notify affected members in accordance with applicable obligations.
Age Restriction: The BK33 platform is strictly for adults aged 18 and above. BK33 does not knowingly collect personal data from persons under the age of 18. If you believe that a minor has provided personal data to BK33, please contact support immediately so that the data can be reviewed and removed.
Age verification is a core part of the BK33 registration process. Members are required to confirm their date of birth at registration, and BK33 may request supporting documentation to verify age at any point. Accounts found to belong to persons under 18 will be closed and any associated data will be handled in accordance with this policy and applicable legal requirements.
If you are a parent or guardian and are concerned about a minor accessing the BK33 platform through a shared device, please ensure that the platform is not accessible to them. BK33 also encourages members to review the guidance available on the Responsible Gaming page, which includes information on account controls and self-exclusion tools.
BK33 may update this Privacy Policy from time to time to reflect changes in platform operations, applicable regulations, or data handling practices. When changes are made, the revised policy will be published on this page with an updated effective date.
Where changes are material — meaning they significantly affect how your data is used or your rights in relation to it — BK33 will make reasonable efforts to notify registered members by email or through a notice on the platform. It is your responsibility to review this policy periodically. Continued use of the BK33 platform after the publication of a revised policy constitutes your acceptance of the updated terms.
If you have questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how BK33 handles your personal data, please contact the support team by email. The support email address is listed as plain text in the footer of this page.
Please include your registered account email address in any data-related request so that your query can be handled efficiently. BK33 will acknowledge your request and respond within a reasonable timeframe.
For questions about platform rules and account usage, please review the Terms and Conditions. For guidance on managing your gaming activity, please visit the Responsible Gaming page.
Reminder: BK33 is an adults-only platform for members aged 18 and above. We encourage all members to engage with the platform responsibly. If you need support managing your gaming activity, visit the Responsible Gaming page at any time.